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www.ssq-award.com BEST 1st HALF YEAR 2017 WERE:
BUSINESS HOTELS: Hotel Hellsten Luntmakargatan, Hotel Pigalle Göteborg, Lydmar Hotel, Miss Clara by Nobis, Upper House Göteborg.
CONFERENCE HOTELSL: First Hotel Billingehus, Hooks Herrgård, Ishotellet, Jukkasjärvi, Noors Slott, Stenungsbaden Yacht Club.                                       
DAY CONFERENCE VENUES: Aros Kongress Center, Conventum Örebro, Fotografiska Event & Konferens, Summit, Kista, Regissörsvillan, World Trade Center Sthlm.

Download the pressreleasen here (Swedish) >

Hotel Pigalle could not join in the photo so they took their own photo with General Manager Bobby Wallén and Hotel Manager Sofia Sohlberg.

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Here is the list with all nomineees 2017:

BUSINESS HOTELS
Clarion Hotel, Arlanda
Haymarket by Scandic
Hotel Hellsten, Luntmakargatan
Hotel Pigalle, Göteborg
Hotel Rival
Lydmar Hotel
Miss Clara by Nobis
PM & Vänner Hotel
Story Hotel, Riddargatan
Upper House, Göteborg

CONFERENCE HOTELS
Aronsborg Konferenshotell
Best Western Jula Hotell & Konferens
First Hotel Billingehus
Hooks Herrgård
Ishotellet, Jukkasjärvi
Noors Slott
Scandic Victoria Tower
Selma Spa, Sunne
Stenungsbaden Yacht Club
Wenngarns Slott

DAY CKONFERENCE VENUES

Aros Kongress Center
Conventum, Örebro
Ericsson Globe Arena
Fotografiska EVent & Konferens
Kungstornen Konferens
Malmö Arena
Münchenbryggeriet
Regissörsvillan
Summit, Kista
World Trade Center

www.ssq-award.com www.ssq-award.com www.ssq-award.com
DOWNLOAD THE LIST OF NOMINEES 2017 
HERE >



SSQ SERVICE AWARD 2016


The trade magazine AFFÄRSRESENÄREN

has nominated 30 establishments in Sweden which SSQ has followed during 2016. SSQ has aggregated more than 103.000 measurements to decide which establishments have been best at service and hostmanship. Better Business World Wide have conducted mystery calls, mystery e-mails and evaluated the establishments' websites. Review Pro has aggregated guest reviews from 170+ online-rating sites, e.g. TripAdvisor, Booking.com, Expedia etc.

www.ssq-award.com

In the photo from left, top row: Karin Krook (Elite Hotels) Jennie Ahlbom (Clarion Hotel Arlanda), Magdalena Höglund (Noors Slott and Regissörsvillan), Veronica Boxberg Karlsson (SSQ Award)
In the row below: Lena Arnell (Artipelag), Josefine Milton (Hotel Villa Anna) Charlie Edlund (Steningevik) and Maria Paulsson Rickle (Grand i Lund).

See the press releasen from the Award Ceremony here>

2016 Category, Winner, 2nd and 3rd:
Business Hotels: 1) Clarion Hotel Arlanda
2) Grand i Lund 3) Elite Hotel Savoy
Conference Hotels: 1) Noors Slott
2) Steningevik 3) Hotel Villa Anna
Day Conference Venues: 1) Regissörs-villan
2) Artipelag 3) Visby Strand Congress

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In the photo: Magdalena Höglund, Noors Slott and Regissörsvillan and Jennie Ahlbom, Clarion Hotel Arlanda. _________________________________________________________

The other nominated establishments received a golden envelope with a certificate:
Conference Hotels

Copperhill Mountain Lodge, Görvälns Slott, Kosta Boda Art Hotel, Scandic Triangeln i Malmö, Vår Gård i Saltsjöbaden and Ystad Saltsjöbad.

Day Conference Venues
7A, Strandvägen, City Conference Center i Stockholm, High Court/HC Meetings i Malmö, Huvudsta Gård Mat & Möten, Långbro Värdshus, Meeting Room/Kungsholmen, Tändstickspalatset and Visby Strand Congress.

Business Hotels

Berns Hotel, Stockholm, Clarion Hotel Post i Göteborg, Elite Hotel Knaust i Sundsvall, Grand Hotel i Stockholm, Mariott Renaissance i Malmö, Radisson Blu Hotel i Uppsala and Scandic Anglais in Stockholm.


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hotrec

SSQ Award is one of four quality programs in Europe, that is accredited by HOTREC according to European Hospitality Quality. Read HOTREC's press release here >

 

ANALYSE YOUR OWN QUALITY

By using SSQ Award's quality planning tooi, you will get a detalied and clear picture of the company's quality status. Download SSQ Awards quality planning document and do your own analysis of your improvement possibilities and priorities. www.ssq-award.com

There is no cost to use the SSQ Award Quality Planning Document internally. DOWNLOAD FOR FREE > /h2 >

 

LET SSQ AWARDS JURY ANALYZE YOUR QUALITY

Diplomat_diplom_150

SSQ Award's jury can reward good examples! The quality plans that are most impressing regarding sustaiability, results, goals and ambitions will be judged by the SSQ Award jury. The Jury can give Honorary mentions in the perspectives:
  • Quality Management
  • Guest Focus
  • Employee Focus
  • Environment Management
  • Social Responsibility
  • Finance Management

The price for having your quality planning document evaluated by SSQ Award's jury is 900 SEK/unit.

REGISTER FOR 2017 >


Yasuragi and Vår Gård Saltsjöbaden rewarded with Honorable Mentions.
www.ssq-award.comSSQ Award awarded YASURAGI with the Honorable mention 2015 in the ENVIRONMENTAL perspective. The prize ceremony was held at Yasuragi the 9th of February 2016. Happy to receive the award are in the photo from the left; Jimmy Myhrinder, Caroline Strindmar, Sunniva Fallan Röd, Marianne Högman and Florence Cardell.
Read the Jury motivation and the press release here >

www.ssq-award.comSSQ Award awarded Vår Gård with the Honorable mention 2015 in the GUEST perspective. The prize ceremony was held at Vår Gård Saltsjöbaden the 12th of February 2016. All employees participated in the ceremony around Katarina Romell, the CEO for Vår Gård Saltsjöbaden.
Read the Jury motivation and the press release here >
Read Vår Gård's own press release here (Swedish) >

THE SSQ AWARD JURY

Click here to see the industry experts in the SSQ Award jury.

 

CONTINUOUS IMPROVEMENTS

Continuous quality evaluaitons enable quicky taking action and working efficiently with improvements. By using mystery shopping, you will learn about your weaknessess before real customers do.

Better Business have conducted surveys according to the SSQ Award standards since 2002 and can offer several evaluations, like;
- Guest survey
- Employee survey
- Mystery Shopping with businessmen
- Mystery Shopping with private guests
- Mystery Shopping with conference buyers
- Mystery Shopping with conference groups
- Mystery Calls (reservations and cancellations)
- Mystery E-mails (reservations and cancellations)
- Mystery Webb (searching information, reservations and cancellations)

 

Welcome to contact Better Business for more information.
Phone: +46 08 5118 5110 info@betterbusiness.se

www.ssq-award.com


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SSQ Award/AB BÄTTRE AFFÄRER Address: Sormenvägen 19, 18692 Vallentuna, SWEDEN   Tel: +46 8 5118 5111  info@ssq-award.com