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The winners of SSQ Service Award 2018 were announced at Hotel Market Seminars event at Clarion Hotel Stockholom, the 9th of January 2019.

www.ssq-award.comFoto: Linus Flodin, barabild.se

Winners by category:

BUSINESS HOTEL

1) Courtyard by Marriott, 2) Clarion Hotel Örebro 3) The Steam Hotel

CONFERENCE HOTEL
1) Noors Slott 2) Lumber & Karle 3) Hotel Skansen Båstad

DAY CONFERENCE VENUE

1) Convendum, Gbg 2) Regissörsvillan 3) Louis De Geer Konsert & Kongress


www.ssq-award.com in cooperation with www.ssq-award.com

PRESS RELEASE 2019-01-09 >>>> > >>>


NOMINATE HERE TO
SSQ SERVICE AWARD 2019 >>>>

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ALL NOMINATED TO SSQ Service Award 2018


BUSINESS HOTELS
At Six, Clarion Hotel Örebro, Clarion Hotel Post, Courtyard by Marriott, First Hotel Strand Sundsvall, Hotel Pigalle, Nordic Light Hotel, Radisson Blu Waterfront, Scandic Crown Göteborg, The Steam Hotel

CONFERENCE HOTELS

Bosön Lidingö, Strömstad SPA& Resort, Gullmarsstrand Hotell & Konferens, Hesselby slott, Hotel Skansen Båstad, Hotel Tylösand, Körunda Hotell & Konferens, Lumber & Karle,
Noors Slott, Sälens Högfjällshotell.

DAY CONFERENCE VENUES
7A Centralen, Convendum Göteborg City, Karlstad Congress Culture Center, Louis de Geer Konsert & Kongress, Regissörsvillan, Rörstrand Slott & Konferens, Slagthuset Malmö, Sturegatan 15 Stockholm city, Umeå Congress, United Spaces Göteborg.

Guest and industry representatives have nominated 27 establishments in Sweden that during 2018 will challengewinners of SSQ Service Award 2017. Better Business will follow all establishments during the whole year 2018 and evaluate guest reception by mystery shopping via telephone and e-mail, and evaluate the establishments' websites. ReviewPro will measure what is written about the establishments on the 170+ largest online rating sites, among them TripAdvisor, Booking.com, Expedia etc. During 2017 more than 100.000 measurements were included.

Only the participants will receive the individual results for their respective establishments.


DOWNLOAD THE PRESS RELEASE HERE >>

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SSQ Service Award 2017

Winners in the categories:
BUSINESS HOTEL
1) Hotel Pigalle, 2) Upper House 3) Hotel Rival

CONFERENCE HOTEL
1) Noors Slott 2) Hooks Herrgård 3) Stenungsbaden Yacht Club

DAY CONFERENCE VENUE
1) Regissörsvillan 2) Aros Kongress Center 3) World Trade Center

www.ssq-award.comMissing on the photo: Hotel Rival and Hotel Pigalle
Photo: Maan Shamon, Grand Pictures

www.ssq-award.com
Hotel Pigalles General Manager Bobby Wallén and Hotel Manager Sofia Sohlberg.
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DOWNLOAD THE 2018 PRESS RELEASE >>>>

 

www.ssq-award.com www.ssq-award.com www.ssq-award.com

 

 


hotrec

SSQ Award is one of four quality programs in Europe, that is accredited by HOTREC according to European Hospitality Quality. Read HOTREC's press release here >

Now you can nominate your favourite establishments to SSQ Service Award 2019. At Lounge Summit in Göteborg we will present the winners of 2018 and the establishments that are nominated for 2019.

NOMINATE HERE >>>>>

We look forward to see you at Lounge Summit!

www.ssq-award.com
www.loungesummit.se

BENCHMARKING HELPS YOU TO IMPROVE!


We offer hotels and conference centers benchmarking of guest contacts via telephone, e-mail and websites. We do reservations and cancellations, and search for information, and evaluate how the company is perceived from guest perspective.

www.ssq-award.com

CREATE YOUR OWN QUALITY AWARDS

Diplomat_diplom_150

SSQ Award has many years experience of developing quality programs and awards. Your own company's program can be based on your internal measurements in combination with measurements performed from the Guest perspective by Better Business World Wide.

Read more below, at Better Business website www.betterbusiness.se
or call direct to receive a concrete proposal. Sofia Benedisctsson +46851185117 sofia@betterbusiness.se

Welcome to contact us in the SSQ Advisory Board if you want to to have our advice about quality award programs.

Click here >



Yasuragi and Vår Gård Saltsjöbaden rewarded with Honorable Mentions.
www.ssq-award.comSSQ Award awarded YASURAGI with the Honorable mention 2015 in the ENVIRONMENTAL perspective. The prize ceremony was held at Yasuragi the 9th of February 2016. Happy to receive the award are in the photo from the left; Jimmy Myhrinder, Caroline Strindmar, Sunniva Fallan Röd, Marianne Högman and Florence Cardell.
Read the Jury motivation and the press release here >

www.ssq-award.comSSQ Award awarded Vår Gård with the Honorable mention 2015 in the GUEST perspective. The prize ceremony was held at Vår Gård Saltsjöbaden the 12th of February 2016. All employees participated in the ceremony around Katarina Romell, the CEO for Vår Gård Saltsjöbaden.
Read the Jury motivation and the press release here >
Read Vår Gård's own press release here (Swedish) >

 

 

FOR CONTINUOUS IMPROVEMENTS

Continuous quality evaluations enable quicky taking action and working efficiently with improvements. By using mystery shopping, you will learn about your weaknessess before real customers do.

Better Business have conducted surveys according to the SSQ Award standards since 2002 and can offer several evaluations, like;
- Guest survey
- Employee survey
- Mystery Shopping with businessmen
- Mystery Shopping with private guests
- Mystery Shopping with conference buyers
- Mystery Shopping with conference groups
- Mystery Calls (reservations and cancellations)
- Mystery E-mails (reservations and cancellations)
- Mystery Webb (searching information, reservations and cancellations)

 

Welcome to contact Better Business for more information.
Phone: +46 08 5118 5110 info@betterbusiness.se

 



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GOOD LUCK WITH YOUR QUALITY WORK

 

 
   
 

SSQ Award/AB BÄTTRE AFFÄRER Address: Sormenvägen 19, 18692 Vallentuna, SWEDEN   Tel: +46 8 5118 5111  info@ssq-award.com